Join the team
THE 3I’S
INTEGRITY, INTELLIGENCE & INTUITION
DO YOU HAVE WHAT IT TAKES TO JOIN OUR TEAM.
DO YOU HAVE THE 3 I’S?
IF THATS YOU AND YOU CAN DEMONSTRATE THIS TO US, YOU’RE THE PERSON WE WANT.
GET IN TOUCH TODAY!
GRADUATE RECRUITMENT
Calling all Graduates. If you looking for a career then make sure you get in touch with us.
Location London and Mumbai
Salary Competitive
PLEASE EMAIL YOUR CV AND COVERING LETTER TO CAREERS@fmcgtargeting.COM
ACCOUNT MANAGER
Our Account Management defines the relationship between our business and our clients. You will be tasked with creating and managing strong and long lasting relationships with our clients in order to achieve designated sales targets through the implementation of appropriate and unique strategies for these accounts.
You will also work closely with various business departments in order to maintain and further develop the relationships with the accounts. You will be responsible for the achievement of sales quota and is assigned objectives/metrics relevant to accounts.
Our Accounts Manager will represent the entire range of company solutions to our clients and will lead the clients account planning cycle and ensure that the client’s needs and expectations are met by the business.
Objectives and Responsibilities of the Account Manager
Account Management & Maintenance: The Account Manager is tasked primarily with managing and maintaining the client accounts. In this role, the Account Manager maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate accounts to stay with the business.
The Account Manager also maintains an updated sales funnel and participates in regular sales reviews in conjunction with the senior management. The Account Manager also maintains data and information relevant to accounts for the purpose of conducting analyses that influence account-specific decision making.
In this capacity, the Account Manager is also responsible for ensuring that profitable sales volume and strategic objective targets are met for the assigned accounts. They will also be responsible for assessing, clarifying, and validating the consumers’ needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards.
The Account Manager regularly follows up with the customers regarding delivery of the business’s products in order to obtain feedback on their level of satisfaction and note areas of sales performance improvement. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel.
Opportunity: The Account Manager is also responsible for the generation of business in the assigned accounts as well as the attainment of new accounts for the business. The Account Manager assists in the identification and evaluation of business opportunities by keeping an eye out for business best practices, trends, and principals that will enable the account department to keep consumers satisfied and loyal to the business.
Strategy: The Account Manager also plays a major strategic role by implementing sales strategies that lead to high consumer satisfaction, hence, building awareness and credibility with the clients as well as senior account management. In conjunction with senior account management, the Account Manager also takes part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon.
Analytics: The Account Manager also plays an analytical role where they prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager also reviews target achievement and creates reports for senior account management, which facilitate the creation of informed account management decision-making and strategy formulation. In this position he also prepares pricing documentation for the business’s products/services and secures appropriate approval from senior managers prior to sending commercial proposals to accounts.
Knowledge: The Account Manager is tasked with the maintenance of knowledge within the account management department. This is knowledge on the best practices, market trends, consumer trends, and the competitive environment. They will achieve this through regularly attending training sessions, for example, on new trending solutions and technologies. The Account Manager also constantly improves his professional skills by attaining relevant certifications. They will also stay in tune with the business’s CRM tool and techniques that come in handy when managing consumers and more so the challenging ones.
Collaboration: The role is also collaborative, with the account Manager closely working with other departments in an effort to meet account performance objectives as well as the accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, also liaises with senior account management in the creation and determination of departmental strategies, financial requirements, and account management standards.
Other Duties: The Account Manager handles related duties as are necessary for the proper management of accounts and duties assigned to him by the Senior Account Manager, Head of Account Management, Director of Sales, Chief Sales Officer, or the employer.
Required Qualifications of the Account Manager
Education: The Account Manager is required to have a bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field. An equivalent of the same in working experience is also acceptable.
Experience: A candidate for this position must have had a minimum of 3 years in working experience in a marketing or sales position, preferably working as junior personnel in the account management department. A suitable candidate for the position will also have amassed substantial expertise in CRM.
The ideal applicant should have at least 5 years of Account Management experience in addition to showing aptitude to quickly learn and develop an understanding for account planning in the account management department. The candidate will have proven problem solving and decision making skills. A suitable candidate will also have demonstrated a great deal of sales experience, possessing an ability to drive sales and having met and even exceeded business targets.
Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form.
These skills are also necessary in the drafting of reports that he presents to senior account management for decision making and strategy formulation. He should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives.
Ms Office: The Account Manager demonstrates high proficiency in Ms Word, PowerPoint, and Ms Excel which are necessary for the creation of visually and verbally engaging reports and presentations for the senior account management and collaborating personnel as well as commercial materials for the account clients.
Analytical Skills: The Account Manager must also portray interest and skills in standard planning and operational analytics practices, for example, competitive analysis. The candidate must demonstrate ability to process raw consumer information and data and translate it into actionable insights such as new sales opportunities and strategies. A suitable candidate will also demonstrate some proficiency in financial analysis, being able to identify profitable sales opportunities and the development of financially viable long-term account plans.
Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult consumers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under stress and uncertainty, inspiring the same in junior account management personnel.
People Skills: People skills are also necessary for the position. People skills are what will make him likeable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organisation. In addition, great people skills will enable the Account Manager to pull in additional accounts and, therefore, expand the business’s consumer base and sales volume in the process
LocationNorth London
SalaryCompetitive
PLEASE EMAIL YOUR CV AND COVERING LETTER TO CAREERS@fmcgTARGETING.COM
SALES EXECUTIVE
FMCG Targeting are looking for a commercial, innovative and visionary sales executive to join our dynamic team and help increase revenue during this exciting stage of growth.
FMCG Targeting has established itself as one of the global leaders and most exciting bespoke custom research house, where you will be working with our sales and marketing teams to generate new business and build upon existing customer relationships as well as targeting appropriate new customers in conjunction with the long-term strategic plan. This role will also be fully accountable for the delivery of the sales target and increasing profitable growth.
What you'll need to succeed
Knowledge of the FMCG industry helps but it is not essential, we are looking more at you as a person. Are you a top sales person with high ambitions? Are you driven? Does your vision align with ours? Do you have the 3 I’s?
You will need;
To have proven sales expertise.
To be self- motivated, driven, ambitious and a team player.
To be able to generate lead flow, build relationships, plan & strategise.
To be charismatic and able to build strong long-lasting relationships
To have an extremely high level of attention to detail.
To have an entrepreneurial flair and a strong work ethic.
LocationNorth London
SalaryCompetitive